Festar Heritage LLC is registered with the Florida Agency for Health Care Administration (AHCA) as a Homemaker and Companion Services Provider (Registration #242148, File #39980634) pursuant to Florida Statute § 400.509. Festar Heritage provides non-medical companionship, light housekeeping, meal preparation, transportation coordination, and non-clinical family support. Festar Heritage LLC does NOT provide skilled nursing, home health care, physical or speech therapy, medication administration, or clinical medical diagnosis.
1. Use of Website and Informational Content
The materials, articles, and descriptions displayed on www.festarheritage.com are provided solely for general informational and educational purposes regarding home companionship and non-medical household support. Nothing on this website constitutes professional medical, diagnostic, nursing, or clinical advice.
2. No Emergency Medical Services
IF YOU OR A LOVED ONE IS EXPERIENCING A MEDICAL EMERGENCY, SUSPECTED SUDDEN ILLNESS, OR ACUTE PHYSICAL CRISIS, IMMEDIATELY DIAL 911 OR CONTACT LOCAL EMERGENCY SERVICES. Do not attempt to use this website, our consultation forms, or our interactive conversational tools to report emergencies.
3. Interactive Voice AI Tools & Widgets
Our website features an interactive conversational voice widget provided by ElevenLabs Inc. You understand and agree that:
- The conversational agent is an automated artificial intelligence tool intended to assist with general customer inquiries and care consultation scheduling.
- The conversational agent cannot diagnose medical conditions, prescribe clinical care, or bind Festar Heritage LLC to specific service contracts without independent human verification.
- You agree not to submit unlawful, harmful, or sensitive health records through the automated voice widget.
4. Inquiries, Consultations, and Service Agreements
Submitting an online consultation request or career application does not establish a formal service agreement or employment contract. Formal service agreements for homemaker and companion services are finalized only after a direct intake discussion, mutually agreed service plan, and signed non-medical service agreement.
5. Intellectual Property Rights
All content, text, trademarks, logos, graphical designs, and software contained on this website are the intellectual property of Festar Heritage LLC or its licensors and are protected under United States copyright and trademark laws.
6. Limitation of Liability
To the fullest extent permitted by Florida law, Festar Heritage LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your access to or inability to access this website or reliance upon informational content.
7. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of the State of Florida, without giving effect to conflict of laws principles. Any legal proceeding arising out of these terms shall be brought exclusively in the state or federal courts located in Orange County, Florida.
8. Questions & Contact Information
For questions or notices regarding these Terms of Service, please contact:
2000 Hillcrest Street, Suite 1305
Orlando, Florida 32803
Phone: (321) 278-4165
Email: info@festarheritage.com
Florida AHCA Registration: #242148 | File #39980634